This code is specific to Emory and is the only version of Respondus that will work with Emory's Canvas instance. Be sure that you have downloaded Respondus Lockdown Browser from the link above that has the code, "id=947241074" at the end of it. Respondus tells you to use a standard browser to navigate to exam If you see a messages that says, " Lockdown Browser should not be used to log in to your Learning System and navigate to your exam.", this error is most likely due to having the wrong version of Respondus Lockdown Browser installed on your computer.Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.Äownload the latest Emory installer for Respondus LockDown Browser Troubleshooting Respondus LockDown Browser Browse to the quiz from the Assignments page, or the Modules page.Clicking too soon has been reported as a potential cause of issues Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'.Loss of internet connectivity > send teacher a message and try to reconnect and resume exam.Anti-Virus software conflicts > turn off the anti-virus program.Firewall conflicts > turn off the firewall. ![]() ![]() Most Respondus problems are due to one of the following:.
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